again helpful staff and easy to book
again helpful staff and easy to book
Good, friendly advice Always made to feel welcome
Everything handled perfectly
Could not fault any of the process in buying my new mini and part exchanging my old car.
The MINI team are always welcoming, helpful and professional and I'm always excited to collect my new car.... each new MINI feels like my first. They always go the extra mile and are a pleasure to deal with.
Sales executive very knowledgeable & assisted with all aspects of sales & kept me informed along the way
Very easy. Everything explained clearly
The service provided is always excellent. The team are always so helpful and friendly
Nothing was ever an issue, Chris was really friendly and the day I collected my car it was quick and easy, I was shown how to use everything in the car so I felt comfortable driving away.
Straightforward appointment booking. Clear communication on what to do before and on arrival at the service centre. Easy process for automated key drop off. Really appreciate video of service key outcomes. Very professional excellent experience.
Professional and helpful.
Service carried out as expected
Chris was really helpful and accommodating throughout the whole process.
Kept informed at all times I never had to chase Barons Farnborough on updates. Was made to feel like a VIP customer.
It's arrived 2 months earlier than expected
Good, calm atmosphere without any pressure.
Great professional service
Very caring and professional. Loved the MINI 'reveal' when our new car was ready for collection - made it feel a very special purchase!
Very helpful and attentive staff - answered all our questions - found the right cars to test drive etc and arranged a nice reveal when we picked the car up
Really easy to use; quick, on time and the cost was what you said it would be...
Once again, Rashid has been a pleasure to do business with. He kept us updated at all times, was professional, friendly and nothing was too much trouble.
Very good service. Everything explained clearly and carried out professionally.
They did exactly what they said they would do with no surprises
Charlie organised everything in an A1 professional way. The Engineers solved a difficult problem to pinpoint.
All aspects of the process were highly professional and very easy.
Very easy process from start to finish
Very good, very polite and helpful.
Have been using Barons since 1997. Wish it had been earlier than that, too! Always good value, and always carefully maintained by Barons.
All information given clearly
VERY GOOD PERSONAL ATTENTION
They serviced my car . Car wash nice touch
Rashid was fantastic. Easy to deal with, so polite and caring, took the time to explain everything, personable, kept up to date along the way and answered any questions had.
Thomas Brown, Salesperson based in Barons Farnborough BMW was extremely helpful, patient and pleasant to deal with.
Although the car was delayed we were kept informed of the situation at all times
No contact check in and follow up text messages - all very professional and slick
I didn't encounter any issues, the Mini was delivered back on time and they arranged for it to be cleaned too.
Performance and timing was as expected
Sorted my problem
My personal requirements were discussed and delivered in the final specification with all changes and options fully explained.
It was an MoT but they informed me a brake service was also due so they did that at the same time.
Sorted all issues despite supply of parts challenge. I had to return twice but your staff; especially the lad on the front desk and Katie were a pleasure to deal with and utterly professional.
Friendly no pressure staff
Fitted everything into 1 booking. Advised me regularly with updates whilst I worked in the centre, and great coffee