Happy with the service

Rasheed at Farnborough was amazing, nothing cwas too much trouble

Lady at reception ( dark hair,sorry have forgoten her name) understood i was at risk group and was very patient and understaning. Explained work done and why.

Staff were friendly and informative from the moment I dropped my car off to when I collected it. I was taken through all the paperwork and was advised in detail on the work that was carried out and the recommendations that they provided.

All gone in an hour and a half.

Absolutely delighted.

Took far longer than I was told, no spare parts, did not clean car as well as they used to

Service was carried out at the time booked, video emailed to me as soon as it was completed, car washed and returned to me. I was able to work in the waiting area while the service was carried out so that no time was wasted.

Communication was not as good as it should have been. The hire car people rang me to ask when I was taking back the car. Mini had told me to deliver it to them when I collected the mended mini. It was also difficult to reach them by phone.

good clear communication from Mike & the techs involved

They said what they did without over pricing

The check-in was smooth and efficient without a long waiting time. I was updated on the work via a short and informative video which I found to be very helpful. My key contact throughout was very professional, very efficient and very pleasant.

Great service

Easy to book and deal with. Communication clear and ease of drop off and pick up afterwards - all good.

All aspects of the service went well

Kept me informed all the way through.

Excellent service

Again my interaction with Charlie was great

I am always treated with respect and consideration, I cannot fault your personnel.

A great team.

Great customer service & easy to deal with online

A technician (whose name I didn't get) went out of his way before the centre had even opened, to get my car out, ready and explain all that had been done and sanitised after. First class customer service.

Good service

I like the efficiency and care of the staff ...

The service/MOT was fine

Great service and great product.

got my car quicker than expected

Cars great Rashid was great!