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Customer Reviews.

service

5

again helpful staff and easy to book

18 January 2022

sales

5

Good, friendly advice Always made to feel welcome

13 January 2022

service

4

Everything handled perfectly

10 January 2022

sales

5

Could not fault any of the process in buying my new mini and part exchanging my old car.

09 January 2022

sales

5

The MINI team are always welcoming, helpful and professional and I'm always excited to collect my new car.... each new MINI feels like my first. They always go the extra mile and are a pleasure to deal with.

09 January 2022

sales

5

Sales executive very knowledgeable & assisted with all aspects of sales & kept me informed along the way

04 January 2022

sales

5

Very easy. Everything explained clearly

04 January 2022

service

5

The service provided is always excellent. The team are always so helpful and friendly

04 January 2022

sales

5

Nothing was ever an issue, Chris was really friendly and the day I collected my car it was quick and easy, I was shown how to use everything in the car so I felt comfortable driving away.

02 January 2022

service

5

Straightforward appointment booking. Clear communication on what to do before and on arrival at the service centre. Easy process for automated key drop off. Really appreciate video of service key outcomes. Very professional excellent experience.

02 January 2022

service

5

Good service

02 January 2022

service

5

Professional and helpful.

01 January 2022

service

5

Service carried out as expected

31 December 2021

sales

5

Chris was really helpful and accommodating throughout the whole process.

28 December 2021

sales

5

Kept informed at all times I never had to chase Barons Farnborough on updates. Was made to feel like a VIP customer.

27 December 2021

sales

5

It's arrived 2 months earlier than expected

27 December 2021

sales

5

Good, calm atmosphere without any pressure.

27 December 2021

sales

5

Great professional service

25 December 2021

sales

5

Excellent service

25 December 2021

sales

5

Very caring and professional. Loved the MINI 'reveal' when our new car was ready for collection - made it feel a very special purchase!

24 December 2021

sales

5

Very helpful and attentive staff - answered all our questions - found the right cars to test drive etc and arranged a nice reveal when we picked the car up

23 December 2021

service

5

Really easy to use; quick, on time and the cost was what you said it would be...

20 December 2021

service

5

Polite

19 December 2021

sales

5

Once again, Rashid has been a pleasure to do business with. He kept us updated at all times, was professional, friendly and nothing was too much trouble.

18 December 2021

sales

5

Very good service. Everything explained clearly and carried out professionally.

17 December 2021

service

5

They did exactly what they said they would do with no surprises

15 December 2021

service

4.5

No problems

13 December 2021

service

5

Charlie organised everything in an A1 professional way. The Engineers solved a difficult problem to pinpoint.

13 December 2021

sales

5

All aspects of the process were highly professional and very easy.

11 December 2021

sales

5

Very easy process from start to finish

10 December 2021

sales

5

Very good, very polite and helpful.

09 December 2021

service

5

Completely satisfied

07 December 2021

service

5

Have been using Barons since 1997. Wish it had been earlier than that, too! Always good value, and always carefully maintained by Barons.

06 December 2021

service

5

All information given clearly

06 December 2021

service

5

VERY GOOD PERSONAL ATTENTION

06 December 2021

service

4

They serviced my car . Car wash nice touch

05 December 2021

sales

5

Rashid was fantastic. Easy to deal with, so polite and caring, took the time to explain everything, personable, kept up to date along the way and answered any questions had.

05 December 2021

sales

5

Thomas Brown, Salesperson based in Barons Farnborough BMW was extremely helpful, patient and pleasant to deal with.

01 December 2021

sales

5

Although the car was delayed we were kept informed of the situation at all times

30 November 2021

service

5

All good

29 November 2021

service

5

No contact check in and follow up text messages - all very professional and slick

29 November 2021

service

5

I didn't encounter any issues, the Mini was delivered back on time and they arranged for it to be cleaned too.

28 November 2021

service

4

Performance and timing was as expected

22 November 2021

service

5

quick service

17 November 2021

service

5

Sorted my problem

14 November 2021

sales

5

My personal requirements were discussed and delivered in the final specification with all changes and options fully explained.

14 November 2021

service

5

It was an MoT but they informed me a brake service was also due so they did that at the same time.

13 November 2021

service

5

Sorted all issues despite supply of parts challenge. I had to return twice but your staff; especially the lad on the front desk and Katie were a pleasure to deal with and utterly professional.

12 November 2021

sales

5

Friendly no pressure staff

10 November 2021

service

5

Fitted everything into 1 booking. Advised me regularly with updates whilst I worked in the centre, and great coffee