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Customer Reviews.

sales

5

Superb and intelligent service from the Barons team from start to finish especially with Rashid and Brogan

28 April 2021

service

5

Always good service and friendly staff.

25 April 2021

service

5

Really like the new system of booking in and collecting the car on a screen instead of having to wait. Kept informed of progress and when I could collect the car without me having to ring to find out.

24 April 2021

service

5

very good service courteous and very efficient

24 April 2021

service

5

It was a very slick and professional service.

22 April 2021

sales

5

Although the facilities not fully available the centre was excellent.

14 April 2021

sales

5

As always very helpful and attentive, despite the lockdown restrictions

14 April 2021

sales

5

The Mini sales team were very proactive in keeping me informed of the progress on my new car. It was delayed a bit but I had regular updates to let me know how it was going.

13 April 2021

sales

5

Rashid and the team were attentive to all I needed and made the handing back of my existing Mini pain-free and picking up my new Mini a joy!

11 April 2021

service

5

Efficient personal service from the Advisor, Charlie.

10 April 2021

service

5

Andy is friendly, helpful and knowledgeable.

09 April 2021

sales

5

Rashid made the while experience hassle free and stress free. Collecting my mini was a good experience as Rashid made it special with the unveiling and explanation of the car's functions

08 April 2021

sales

5

Rashid is very helpful and kept us appraised of deals/pricing options.

06 April 2021

sales

5

Despite the restrictions imposed as a result of the recent pandemic, Barons ensured that any impact to me was minimised. I was kept informed throughout the process of choosing, ordering and then delivery. A proactive, efficient & helpful experience.

05 April 2021

sales

5

Great car, great customer service, great people. Greg, Rashid and the team were amazing

02 April 2021

sales

5

The team at Barons are extremely helpful...this is my 5th brand new MINI from Barons, Farnborough...need I say more!

30 March 2021

service

5

All was good

29 March 2021

sales

5

Quick, efficient, friendly staff. Jack was always on hand to answer any questions or queries I had.

29 March 2021

service

5

mini serviced with service pack which was taken out on the day

29 March 2021

service

5

very pleased with service

29 March 2021

service

5

Although it was very busy everything did go accordingly

29 March 2021

sales

5

Great customer service

25 March 2021

sales

5

As mentioned, Rashid made the whole process really easy and was friendly, but professional. Great service.

24 March 2021

sales

5

100% satisfied Fantastic communication throughout the purchasing and delivery of my car.

24 March 2021

service

5

The service experience with Barons Farnborough was exceptional - The attention to details is great and the new Covid Procedures were very well thought out.

23 March 2021

service

5

All of the individual with whom I gave interacted have been very professional and pleasant. I have always been given clear information about the actions needed, if any, when I have put my car in for service, MOT or repair.

23 March 2021

service

4

All good but no car wash and vac available

23 March 2021

sales

5

They listened and were polite and respectful in their response and negotiation and honoured the negotiated price.

22 March 2021

service

5

loved the fact that my mini was picked up from my house, and brought back later in the day.

21 March 2021

service

5

The level of customer service was excellent. The COVID protocols observed at Barons was really good. we felt safe and very well looked after.

21 March 2021

service

4

Because it was a good service

21 March 2021

sales

5

Very efficient, even given the current Covid restrictions.

17 March 2021

service

5

as I feel it should be

15 March 2021

service

4

Recall work carried out successfully with safety check also carried out

14 March 2021

service

5

No issues found through whole process of booking, checking in and completion of work done.

14 March 2021

service

5

always great service, Maddie was a great service adviser and the CitNow video of my car on the ramp was really useful especially regarding the tyres and brakes measurements

14 March 2021

sales

5

From every step in the process and every person we dealt with at the dealership, starting when considering a Mini, placing an order and handover, was done in a thoroughly smooth and professional way.

14 March 2021

sales

5

Brilliant car that does everything it needs to. Looks really good

12 March 2021

service

5

A very pleasant and professional service provided by the team keeping me updated throughout.

09 March 2021

service

5

Quick easy self check in Kept up to date Easy return of vehicle

02 March 2021

service

4.5

The service was fine, it did cost more than expected.

24 February 2021

service

5

Charlotte looked after me very well and went above and beyond to be helpful

24 February 2021

service

5

very satisfied

23 February 2021

service

4

Engineers kept me informed of findings and progress

22 February 2021

service

4

Good

22 February 2021

service

5

Charlie Hyde was my main contact for the service before and on the day. She was professional, helpful, competent and efficient at her job and ensured that the whole process ran very smoothly and without hitch.

22 February 2021

service

5

Easy to book and updated during the day

18 February 2021

sales

5

Jack was really helpful and helped through every step of the way!

15 February 2021

sales

5

Jack provided excellent customer service particularly finding the Paddy Hopkirk special edition with the spec i wanted. Communication was excellent all the way through the sale.

15 February 2021

service

5

They were brilliant & friendly