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Customer Reviews.

service

2

Asked to take car in for 8 and as not getting hire car asked for it back ASAP had just left and was rang to say was brake fluid service and only one covered under TLC package so wanting permission for that . I rang at 3 car just been started on

12 February 2018

service

5

Nothing was a problem and the issue was sorted with the minimum of fuss

10 February 2018

service

5

None

10 February 2018

sales

5

I am completely satisfied with the advice/ support and service that I had received from Simon Hockin, Sales Executive.

09 February 2018

service

5

From the point of arranging the service on my mini to the collection of it on completion. I particularly like the complimentary clean!

07 February 2018

service

5

Tracey had a very positive attitude and was very helpful

06 February 2018

service

5

Good service

31 January 2018

service

5

Very helpful staff and good support.

29 January 2018

service

5

Very helpful & good work

26 January 2018

service

5

Efficient booking availability of courtesy car

25 January 2018

service

5

Easy to drop the car in and wait for c. 90 minutes in the lounge area, then be gone with a washed and serviced car. Kind of relaxing to drink tea and surf the internet after a busy week in the office.

24 January 2018

service

5

Always keep in touch with regard to time scales.

22 January 2018

service

5

Great service.

22 January 2018

service

5

Friendly, knowledgeable staff. Keen to help and make whole experience feel premium and personal.

20 January 2018

sales

5

The service we received at the centre was faultless, from start to finish the process was handled professionally and everything was explained/discussed clearly with us. The Sales Executive Matthew Hayes was a credit to your company

17 January 2018

service

5

My car was fixed quickly and I didn't have to wait too long for a suitable date with a loan car available.

15 January 2018

sales

5

From start to finish excellent kept me informed on the progress & expected date of delivery

11 January 2018

service

4

As above

11 January 2018

sales

5

excellent staff

09 January 2018

sales

5

SALES PERSON GREAT AND FRIENDLY NOT TOO PUSHY.

09 January 2018

sales

4

Very Satisfied, was just a little disappointed that the car took longer to arrive than hoped.

09 January 2018

sales

5

We were kept updated all the time and made to feel very welcome.

08 January 2018

sales

5

Great customer service, always feel welcome and looked after.

06 January 2018

service

5

Rashid gave me excellent customer service, with the right level of information and reasons why my car was so great, without the pressure to buy.Lee and Greg were also great and the whole experience was very professional and special.

05 January 2018

sales

5

Knowledgeable and responsive staff. Friendly and helpful. Keen to find the right car for me and not just fob me off with something to suit their targets.

02 January 2018

sales

5

Car arrived in less that a week. Incredible service.

02 January 2018

sales

5

Staff are great

30 December 2017

service

5

Always helpful, remembered by staff after two years, made to feel at home.

29 December 2017

service

4

Always polite and helpful.

27 December 2017

service

5

Timely and up to date information given.

27 December 2017

service

5

No issues

22 December 2017

service

5

Went for my annual MOT. Waited while it was carried out. Staff attentive and friendly.

22 December 2017

service

4

Everything was done well. They did order the wrong tyres but sorted it out the next day.

21 December 2017

sales

5

Kind, courteous and informed. If I had a question it was answered sincerely and in a timely manner.

20 December 2017

service

4

Not perfect as minor issue with clock losing time was not investigated/resolved

19 December 2017

service

5

Contacted customer services to discuss need for extra works and time and explained matters thoroughly.

19 December 2017

sales

5

From Rashid, sales executive, to the finance manager & even the receptionist the team atBarons are amazing. I wouldn’t go anywhere else when my next Mini adventure is due,

19 December 2017

service

5

Perfect

18 December 2017

service

4

People were helpful and explained what was needed. Professional friendly attitude.

16 December 2017

service

5

Good customer service and kept me informed throughout

15 December 2017

sales

5

As I've said before excellent service throughout, from start to finish. I was made to feel that nothing was too much trouble and every step I was taken through thoroughly and helped immediately with any queries by Rashid Lamjafjaf and Gregg Trimmer.

13 December 2017

service

5

very professional service

12 December 2017

service

5

Always welcoming and informative.

11 December 2017

service

5

Appreciated benefit of courtesy collection and delivery of vehicle. Service carried out in timely manner. The valeting of car is always appreciated! Confident that work has been carried out to a high standard.

10 December 2017

sales

4.5

I am satisfied with my experience at mini and I love my new car!

08 December 2017

service

5

Great.

07 December 2017

service

4.5

I was completely satisfied on the day BUT it was only by chance I found out the service was at Ash and NOT farnborough ! Nobody or paper work stated Ash!

05 December 2017

sales

5

Same as anwer number one

04 December 2017

service

5

Staff are always polite and helpful

02 December 2017

service

5

Always receive a good service

01 December 2017