came back with damage
came back with damage
As mentioned above our experience has been first class in all respects with lots of update calls and email's between order and delivery
Excellent service from the Ash Vale service centre particularly from Maddie Smart
Always friendly and helpful.
Pat kindly looked at my car before its mot and answered a couple of questions.
Car was serviced on time and the service by the representative very good.
you have a great team of staff
I needed an MOT & I got one! Service ran slightly ahead of schedule (I was called ahead of time) & then finished sooner.
As above waiting time to pick vehicle up was long, no phone call to advise what was happening and when car ready. I had to chase to find out.
I was well looked after and any questions were promptly handled.
All work carried out in a timely manner to a high standard.The vehicle was cleaned inside and out.
I would have been very satisfied, but disappointed this time that when I picked the car up it was covered in a coating of dust
Good service. All work carried out as expected. Friendly staff.
good service and faster than expected
Because they were nice
Have had no problems
Everything was done o perfection and the service of the staff was impeccable.
Having contacted a customer adviser on two occasions via live chat on your website, the Mini service centre has been able to provide the parts and expertise that we were in need of.
Appointment made to fit in with my commitments. Staff were friendly and courteous. I was called when my car was ready for collect. It was cleaned inside and out free of charge
Loved the videos, email updates and care taken to keep me informed of progress.
Did everything asked what more can I say
Professional, cheerful and helpful. Guves me complete confidence
We had regular updates about delivery.
Great service. Great car.
The service was prompt and efficient.
Everything was done as I wanted in less time than anticipated.
As above and also staff are friendly but efficient
See prevoius statement
Same as above
No problems at all
Friendly quick and efficient staff and good waiting area
Asked for it to be ready by 3 wasnt ready till 6
Part of the work could not be carried out as planned without an extended delay but a very quick proposal to collect the car and return it after completion solved that issue very satisfactorily.
The sales executive and manager were really helpful .
Car went in for MOT and it was picked up that a service was due in the next month. Ash Vale went ahead a did the full service. Saving me the worry of having to book another appointment.
completely dissatsifed, I have sent in the car and asked for the wheels to be alighned, and when I got the car back the car still pulls to the left. at the same time I asked them to put the car in green mode check the exhaust noise and seatbelt
My car was collected from my home, serviced and MOT's and returned to me.
I know my mini is in good hands
Always helpful and reliable. Especially when booking the service in. Sian was amazing.
Lots of support during the process of choosing my new car, with all my options presented to me. Delivery from another dealer took longer than I was expecting but I was kept well-informed throughout.
Lovely people. Great customer service.
Level of service given by the service manager
Prompt collection of the car and staff always polite and helpful
I found Sian to be very attentive and knowledgeable in my dealings with her during my visit.
I thought my car was in need of new brake pads, but I was told that, after checking, they were not needed just yet. Barons performed a Health check on my car which gave me piece of mind.