Drop down ButtonDrop down Button< ££ >Teaser Link Arrowco2

Customer Reviews.

service

4

Comfortable waiting area with good selection of refreshments. Car booked in for service at workshop but was disappointed that courtesy car not available for the day. This was always provided by Nissan.

16 November 2017

service

5

I found the complete support system that Baron's provides highly professional and trouble free. Nothing seems too much effort and they have always gone above and beyond.

15 November 2017

service

5

Locality and efficiency!

15 November 2017

service

5

Your kept informed of the progress of what is happening no matter what you are having done. We are given details of any work or future work needed.

14 November 2017

service

5

Efficient, friendly and very reasonable cost. This was pleasing, because I had one difficult experience with Barons of Farnborough in the past and as a result sought servicing elsewhere, but this time everyone was pleasant and helpful.

13 November 2017

sales

5

Easy process, no issues with the new car. The cleaning kit in the boot was a nice touch.

13 November 2017

service

5

Friendly staff nice waiting area, good coffee

12 November 2017

sales

5

Attention to detail was second to none and exceeded our expectations

07 November 2017

sales

5

Always greated with a smile, always greated by name and made to feel that I matter. I never feel rushed and I am always given plenty of time to explore various options. The team are amazing and provide an outstanding customer experience.

07 November 2017

service

5

Everyone has been very helpful and friendly

07 November 2017

service

4.5

Excellent customer service

07 November 2017

sales

5

It was a very good experiance

07 November 2017

service

5

it was a good service

01 November 2017

sales

5

I can find no fault whatsoever with the service provided. The purchase was straight forward and the car was delivered on time and in perfect condition. I was fully briefed about its operation by the sales staff.

31 October 2017

service

2

Had to waitv3 weeks for appointment asked for a courtesy car then was arranged for day of my service

30 October 2017

service

5

Lots of attention to detail. Good level of communication....

30 October 2017

service

4.5

Always efficient and welcoming.

28 October 2017

service

5

No complaints

28 October 2017

service

4.5

Just dropped 0.5 as I had to call to check on the progress of my car as hadn’t heard anything

27 October 2017

service

5

Barons never fail to deliver

27 October 2017

service

5

Collected and returned car for service

26 October 2017

service

1

Because problem is on going, worse than when I bought it in, you've damaged my car. And cldnt even provide me with new tyre

24 October 2017

service

5

Staff knowledgeable and helpful. Feel confident I’m only paying for work that actually needs doing to my vehicle.

24 October 2017

service

4

Polite efficient

24 October 2017

service

3

I couldn't get the temperature sensor replaced at the same time. I'm also not sure that the process of having someone to greet you that isn't a technician works very well - it just meant she had to keep going to and fro to speak to the Technician.

24 October 2017

service

5

Very helpful and friendly staff.

20 October 2017

service

5

They keep you updated with what they are doing.

19 October 2017

service

4

Great help with choices and patient service.

19 October 2017

service

3

The problem continued

19 October 2017

sales

5

Kept fully informed with progress of new car Didn't give me a chance to call them - as they had already called me! Organised and ran smoothly

18 October 2017

sales

5

Sam at Farnborough was particularly knowledgable and helpful. He has continued to offer support and advice since we took delivery of the car. This 'after sakes' service is key to customer satisfaction and why we bought from a local dealership.

18 October 2017

service

5

All work completed and to the time I was given.

16 October 2017

service

5

No problems at all

13 October 2017

service

4

Too much waiting around at beginning and end of service. Might have been better to check if clients could stagger delivery and collection times. Staff were polite and helpful, though.

12 October 2017

sales

5

First class service

11 October 2017

sales

4

The staff member we dealt with was very helpful and professional as usual.

11 October 2017

sales

5

went above and beyond expectations

10 October 2017

service

5

Quick easy pleasant relaxed

10 October 2017

service

5

As above

10 October 2017

sales

5

The car was early and service given was exceptional

10 October 2017

service

5

Efficient and friendly

10 October 2017

sales

4

This is the second mini I have purchased and on the first occasion I had an excellent experience with a really friendly and highly motivated sales guy. This time my experience was not as good, i found them disinterested.

10 October 2017

sales

5

Seemless and stress free.

10 October 2017

sales

5

Lovely quick service

10 October 2017

sales

5

I keep returning to Barons at Farnborough(where I bought this Mini) as they have always been very professional and friendly, and recognise me as a loyal Mini customer and treat me a such. Sadly the other dealer I have dealt with has not been so good.

09 October 2017

service

5

Very professional

06 October 2017

service

5

My car was picked up from home and delivered back to me the same day by helpful people. I was kept informed as to what the problem was and what had been done to rectify it. And it had been washed too!

06 October 2017

sales

5

Rashid carefully listened to our needs and was able to suggest alternative options for buying a car that we hadn't originally considered.

06 October 2017

service

5

never an issue with them, any queries answered

04 October 2017

service

2

I have received much better service previously. I had to keep calling for information as no one updated me. my appointment was in the morning, I dropped the car off the day before. For some reason my car was not even started in until 3.00pm.